Amazon Quick Suite Embedded Chat is now available
News
This article announces the general availability of Amazon Quick Suite Embedded Chat, enabling developers to embed conversational AI directly into applications without building custom interfaces.
- Combines structured data and unstructured knowledge in single conversations
- Eliminates need to build conversational interfaces and orchestration logic
- Integrates with CRM, support consoles, analytics portals, and other business tools
- Simple 1-click embedding or API-based iframe integration with existing authentication
- Connects to SharePoint, websites, Slack, Jira through built-in connectors
- Customizable with brand colors, communication style, and personalized greetings
- Security controls remain with users; explicit action scoping available
- Available in US East, US West, Asia Pacific Sydney, Europe Ireland regions
- No additional cost; existing Quick Suite pricing applies
Quick Suite Embedded Chat enables businesses to provide contextual AI assistance directly within their applications, combining multiple data sources in unified conversations.
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