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Customize Amazon Quick embedded chat into your application

Machine Learning Blog



This article explains how to customize Amazon Quick embedded chat to deliver a consistent, branded experience within your application through visual theming and communication style configuration.

  • Configure frame options and container CSS to match your application's design system and brand colors
  • Remove default Amazon Quick branding elements for a native component appearance
  • Define custom chat agent personas with specific tone, vocabulary, and response structure
  • Use SDK content options to lock users to custom agents and control UI elements
  • Implement programmatic interactions with sendPrompt() method to trigger contextual questions from UI elements
  • Example demonstrates financial dashboard with embedded chat responding in domain-specific, data-driven style

By combining visual customization, persona configuration, and programmatic integration, organizations can embed conversational AI that feels like a natural extension of their application.



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