How Tradeshift delivers value to buyers and sellers through Amazon Quick Suite and Amazon Q

This article describes how Tradeshift, an e-invoicing and AP automation platform, implemented Amazon Quick Suite and Amazon Q to deliver analytics solutions for buyers and sellers.

• Replaced legacy BI tool with Quick Suite to handle larger data volumes and scale analytics
• Achieved 82% reduction in support tickets and 80% cost savings after implementation
• Reduced Global Index Report production time from weeks to 4 days using AI chat agent
• Created 11 buyer-focused dashboards tracking PO lifecycle, workflows, and spending patterns
• Developed Payment Predictor Report using ML to forecast seller payment dates and cash flow
• Amazon Q enables natural language queries for both buyers and sellers without technical skills
• Achieved 60% customer adoption rate and 75% faster turnaround for new reports
• Premium features include custom visualizations and Data Scenarios for modeling business impacts
• Future roadmap includes anomaly detection, payment optimization, and expanded predictive analytics

Quick Suite and Amazon Q transformed Tradeshift's analytics capabilities, enabling self-service insights for diverse user groups and significantly improving operational efficiency.