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Amazon Connect Cases now supports AWS Service Quotas

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This article announces that Amazon Connect Cases now supports AWS Service Quotas, enabling administrators to manage case workload limits centrally.

  • View applied limits and monitor utilization through Service Quotas console
  • Request quota increases directly without manual intervention
  • Eligible requests are automatically approved
  • Available in 10 AWS regions globally
  • Helps prevent unexpected service constraints during scaling

Amazon Connect Cases administrators can now manage service quotas more efficiently, reducing operational overhead and enabling seamless workload scaling.

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