Optimize EKS operations with agents: Reduce MTTR with AWS DevOps Agent and a Kubernetes Operator

This article describes how to use the DevOps Agent Operator, a Kubernetes Operator that automatically detects EKS failures, collects diagnostic data, and triggers AWS DevOps Agent for root cause analysis.

• DevOps Agent Operator detects pod failures in milliseconds and preserves volatile data before evidence disappears
• Collects both Kubernetes-level data (manifests, logs, events) and node-level data (dmesg, IPAMD logs) via AWS Systems Manager
• Automatically triggers AWS DevOps Agent investigation through webhook with HMAC-SHA256 authentication
• DevOps Agent correlates code changes, observability data, and CI/CD pipelines to identify root causes
• Deployment requires IAM roles, EKS Pod Identity, and building a container image from provided source code
• Reduces MTTR by automating data collection and analysis, eliminating manual troubleshooting steps

The solution enables 24/7 automated incident response for EKS workloads, preserving critical evidence and providing comprehensive root cause analysis through AI-driven investigation.