Reduce MTTR with AI-driven RCA using AWS DevOps Agent and Splunk

This article demonstrates how AWS DevOps Agent integrates with Splunk to automate end-to-end root cause analysis for distributed applications, reducing mean time to resolution from hours to minutes.

• AWS DevOps Agent autonomously investigates incidents within isolated Agent Spaces that combine AWS accounts, telemetry sources, and external tools.
• Splunk MCP Server integration enables the agent to query external observability data beyond AWS boundaries without pipeline changes.
• Agent uses specialized personas (Triage, RCA, Mitigation) to systematically test hypotheses and correlate signals across AWS and external systems.
• Healthcare claims processing example shows agent identifying external API rate-limiting by correlating CloudWatch metrics with Splunk logs in under 8 minutes.
• Splunk alerts trigger autonomous investigations via webhooks, eliminating manual correlation and reducing operator fatigue.

The integration enables complete root cause analysis spanning full application stacks by combining AWS-native signals with external system observability.