Amazon Connect Customer launches Agentic CX designer (NLX) in preview
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This article announces the preview launch of Agentic CX designer (NLX) in Amazon Connect Customer, a no-code platform for designing AI-powered self-service experiences.
- Build voice and digital experiences combining agentic and deterministic AI without coding
- Reduce time-to-market from months to weeks for production-ready experiences
- Live Sync guides customers through web or mobile apps in real-time during conversations
- Customers can complete complex tasks like loan applications while speaking or typing
- Integrates with business systems for seamless end-to-end experiences
Agentic CX designer empowers business teams to create sophisticated customer experiences with enterprise-grade control and reliability.
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