Announcing Enhanced Capabilities for AWS Partner-Led Support
AWS Partner Network Blog
The article announces enhanced capabilities for AWS Partner-Led Support (PLS), which enables partners to offer high-quality support to customers, leveraging specialized tooling and knowledge built on the experience of the AWS Support team.
Specifically, the article covers:
- The benefits of PLS for AWS Partners, including expanded recurring revenue sources, access to AWS diagnostic tools, 24/7 premium access to AWS experts, scalable pricing, and the ability to showcase "Backed by AWS Support" as a validated AWS Specialization.
- The enhanced capabilities offered by PLS, such as curated training plans, access to AWS diagnostic tools, premium access to AWS experts, scalable pricing, and the opportunity to showcase "Backed by AWS Support" as an AWS Specialization.
- Instructions for getting started with PLS, including contacting an AWS Partner Development Manager (PDM) and referring to the Solution Provider Program Terms and Discount Guide in AWS Partner Central.
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