
Amazon Connect now enables managers to easily schedule recurring activities like daily stand-ups or team meetings for agents, automatically adding these events to schedules with just a few clicks.


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<p>
Amazon Connect has introduced a new feature that supports recurring activities in agent schedules, enhancing scheduling capabilities for contact center managers.
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<ul>
<li>Managers can now create recurring events like daily stand-ups or weekly team meetings</li>
<li>Recurring activities can be scheduled for individual agents or shared across multiple agents</li>
<li>Eliminates manual creation of repeated events</li>
<li>Improves manager productivity by automating schedule updates</li>
<li>Available in all AWS Regions that support Amazon Connect agent scheduling</li>
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<p>
The feature simplifies schedule management by automatically adding recurring events, ensuring agents have consistent and up-to-date schedules.
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Amazon Connect now supports recurring activities in agent schedules

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