
Amazon Connect agent workspace now supports custom visual themes, allowing organizations to apply branded logos, fonts, and color palettes to create a familiar and intuitive experience for contact center agents.


<div><p>This article announces custom visual theme support for Amazon Connect agent workspace, enabling organizations to brand the interface with logos, fonts, and color palettes.</p><ul><li>Customize agent workspace with company branding and logos</li><li>Support for light and dark mode color schemes</li><li>New header bar for easy settings and preference access</li><li>Improves agent familiarity and workspace efficiency</li><li>Available in 11 AWS regions globally</li></ul><p>Organizations can now align the agent workspace with their brand identity, creating a more intuitive experience for contact center agents.</p></div>


Amazon Connect agent workspace now supports custom visual themes

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