Introducing Amazon Connect Health, Agentic AI Built for Healthcare

This article announces the general availability of Amazon Connect Health, a purpose-built agentic AI solution for healthcare organizations to streamline patient engagement and clinical workflows.

• Five AI agents reduce administrative burden across the care continuum
• Patient verification agent confirms identity in real time against EHR records
• Appointment management agent books appointments via natural language voice, 24/7
• Patient insights agent surfaces relevant history and clinical context before visits
• Ambient documentation agent captures conversations and generates clinical notes in real time
• Medical coding agent automatically generates ICD-10 and CPT codes from clinical notes
• Deployable within days, not months, into existing patient and clinician workflows
• HIPAA-eligible with AWS security and reliability standards
• Available in US East (N. Virginia) and US West (Oregon)

Amazon Connect Health enables faster patient access to care while freeing clinicians from administrative tasks to focus on patient care.