Prioritize your AWS Health alerts using AWS User Notifications

This article demonstrates how to use AWS User Notifications to prioritize and filter AWS Health alerts by service and urgency, delivering critical issues immediately and batching informational updates.

• Filter AWS Health events by monitored services (Direct Connect, RDS, Connect) to reduce notification noise
• Separate events into CRITICAL (issues/scheduled changes) and INFORMATIONAL (account notifications) tiers
• Deploy via single CloudFormation template with four modes: Linked, Payer, Combined, or PayerCombined
• CRITICAL events arrive immediately; INFORMATIONAL events batch within 5-minute windows
• Optional Amazon EventBridge + SNS layer adds custom email formatting with [CRITICAL]/[INFORMATIONAL] prefixes
• Customize monitored services and regions; extend with Slack, Teams, or mobile app delivery
• No code, Lambda, or support plan required; works standalone or as foundation for advanced tools

This lightweight solution eliminates alert fatigue by filtering noise first, then separating urgency tiers, enabling operations teams to respond faster to critical AWS Health events.