Amazon Connect Customer dashboards now support compact mode
News
This article announces compact mode for Amazon Connect Customer analytics dashboards, enabling supervisors to view more operational data without scrolling.
- Compact mode reduces widget size, font, and minimizes filters to maximize screen space
- Enables supervisors to view all team agents on a single screen without scrolling
- Helps supervisors spot non-adherent agents faster with increased data density
- Available in all AWS regions where Amazon Connect Customer is offered
Compact mode improves supervisor efficiency by displaying more operational data on smaller screens like 13-inch laptops.
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