Amazon Connect launches search API for hierarchy groups
News
The article summarizes a new API feature launched by Amazon Connect called SearchUserHierarchyGroups, which allows searching for hierarchy groups in Amazon Connect by various criteria such as name, group ID, tag, or other attributes.
Specifically, the article covers:
- Introduction to hierarchy groups in Amazon Connect and their use for reporting and access control
- The new SearchUserHierarchyGroups API that enables searching for hierarchy groups by name, ID, tags, or other criteria
- The ability to get details like name, description, hierarchy level, ARN, and last updated time for the matching groups
- Availability of the new API in all AWS regions where Amazon Connect is offered
- Links to additional resources for learning more about Amazon Connect, the new API, and hierarchy groups
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