Amazon Connect now supports nine additional languages for forecasting, capacity planning, and scheduling
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Amazon Connect has expanded its language support for forecasting, capacity planning, and scheduling capabilities.
- Newly added languages include:
- Canadian French
- Chinese (Simplified and Traditional)
- French
- German
- Italian
- Japanese
- Korean
- Portuguese (Brazilian)
- Spanish
- These languages are available in all AWS Regions where Amazon Connect forecasting and scheduling are supported
- Enhances global accessibility and localization for contact center management tools
The update provides more flexible language options for businesses managing contact center operations across different regions.
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