
    Amazon Connect now enables push notifications for mobile chat on iOS and Android, proactively alerting customers to new messages from agents or chatbots even when not actively chatting.


<div>
<p>
Amazon Connect has introduced push notifications for mobile chat on iOS and Android devices, enhancing customer communication experiences.
</p>
<ul>
<li>Enables proactive notifications for new messages from agents or chatbots</li>
<li>Works with Amazon Connect Chat SDKs and webview solutions</li>
<li>Customers receive notifications even when not actively chatting</li>
<li>Available in multiple regions across the US, Canada, Asia Pacific, and Europe</li>
<li>Can be implemented using Amazon Connect Chat SDKs or communications widget</li>
</ul>
<p>
The feature aims to improve customer engagement and enable faster issue resolution through timely mobile chat notifications.
</p>
</div>


Amazon Connect now supports push notifications for mobile chat

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