
    Amazon Connect Tasks now allows tasks to be configured and tracked for up to 90 days, providing flexible task management and improved agent productivity for contact centers.


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<p>
Amazon Connect Tasks now supports extended task durations up to 90 days, providing more flexibility for contact center management.
</p>
<ul>
<li>Tasks can now be configured to remain active for up to 90 days, with a default of 7 days</li>
<li>Supports longer-term tasks like auto repairs that require extended tracking</li>
<li>Enables quick distribution and tracking of time-critical tasks like hotel reservations</li>
<li>Improves agent productivity by allowing better task prioritization and assignment</li>
<li>Available in all AWS regions where Amazon Connect Tasks is offered</li>
</ul>
<p>
This update enhances contact center operations by providing more comprehensive task management and tracking capabilities.
</p>
</div>


Amazon Connect Tasks now support durations up to 90 days

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