
Amazon Connect Customer now supports scheduling tasks up to 90 days in advance, enabling organizations to plan and route long-running follow-up work efficiently across teams.


<div><p>This article announces that Amazon Connect Customer now supports scheduling tasks up to 90 days in advance for managing long-running follow-up work.</p><ul><li>Schedule tasks up to 90 days in advance for better planning and organization</li><li>Automatically route tasks to appropriate teams at the right time</li><li>Maintain relevant context and claim information with each scheduled task</li><li>Schedule tasks via StartTaskContact API, flows, or agent workspace</li><li>Available in all commercial and AWS GovCloud (US) regions</li></ul><p>This enhancement enables organizations to better manage complex, multi-step workflows by scheduling and routing follow-up tasks with full context preservation.</p></div>


Amazon Connect Customer now supports scheduling tasks up to 90 days in advance

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