Amazon Connect Customer Profiles for Travel and Hospitality
News
Amazon has launched Amazon Connect Customer Profiles for Travel and Hospitality, a new service that helps organizations unify customer data from multiple source systems.
- Enables mapping of customer data from over 75+ source systems, including booking platforms and loyalty programs
- Addresses challenges of complex and non-standardized data schemas in travel and hospitality industries
- Provides profile explorer for instant insights on individual and group customer information
- Allows staff across different touchpoints to access comprehensive customer data
- Available in 10 AWS Regions with pay-as-you-go pricing
The service aims to help travel and hospitality organizations create a unified customer view, enabling more personalized service and better customer experiences.
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