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Amazon Connect now provides enhanced flow designer UI editing features

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Amazon Connect has introduced enhanced flow designer UI editing features to improve user experience and accessibility when building customer service workflows.

  • Added keyboard navigation capabilities
  • Implemented auto-arranging of flow blocks
  • Improved screen reader support
  • Enhanced browser zoom compatibility
  • New ability to view and edit incoming/outgoing branch connections in side panel
  • Introduced new keyboard shortcuts for faster navigation

These updates aim to make flow design more intuitive, accessible, and efficient for Amazon Connect administrators creating contact center experiences.



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