Amazon Connect now provides enhanced flow designer UI editing features
News
Amazon Connect has introduced enhanced flow designer UI editing features to improve user experience and accessibility when building customer service workflows.
- Added keyboard navigation capabilities
- Implemented auto-arranging of flow blocks
- Improved screen reader support
- Enhanced browser zoom compatibility
- New ability to view and edit incoming/outgoing branch connections in side panel
- Introduced new keyboard shortcuts for faster navigation
These updates aim to make flow design more intuitive, accessible, and efficient for Amazon Connect administrators creating contact center experiences.
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