Amazon Connect’s UI builder launches an improved UX/UI
News
Amazon Connect has launched an improved UI builder for creating Step-by-Step Guides with enhanced user experience and workflow management capabilities.
- New interface simplifies building structured workflows in Connect
- Enables easier passing and storing of dynamic data in guides
- Managers can now define custom variables as dynamic references
- Variables can be edited, reused, and shared across multiple fields and components
- Adopts Cloudscape Design System for a consistent look and feel
The update provides a more intuitive and flexible experience for creating agent and customer interaction guides across multiple AWS regions.
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