Amazon Connect voice AI agents now supports 13 new languages
News
This article announces that Amazon Connect voice AI agents now support 13 new languages, expanding total language support to 40 locales.
- New languages include Arabic, Czech, Danish, Dutch, English variants, German, Icelandic, Romanian, Spanish, Turkish, and Welsh
- AI agents can understand, reason, and take action across voice and digital channels
- Automates routine and complex customer service tasks multilingually
- Part of Amazon Connect's complete AI-powered contact center solution
Amazon Connect expands its voice AI agent capabilities with 13 new language options, enabling multilingual customer service automation at scale.
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